We’re introducing an important update to our onboarding offering: Plugin Success Assistance is now completely free of charge when you purchase any of our plugins.
This service was created to help you get the most out of your new plugin from the very beginning. By guiding you through installation, configuration, and feature usage, we can ensure everything works smoothly and reliably — exactly the way it should.
Why are we offering it for free?
Because your success is our priority. When you buy one of our plugins, we want to make sure it performs flawlessly in your environment. A guided setup dramatically reduces the chance of misconfiguration and helps you unlock the full value of the plugin right away. Offering this service for free ensures that everything works like a charm from day one.
What’s included
A live, one‑hour onboarding session
Installation and initial configuration
A walkthrough of all key features
Best‑practice recommendations
Real‑time answers to your questions
How to book your free session
After purchasing a plugin, simply contact us with a few preferred date and time options. We’ll confirm one of your proposed slots or suggest alternatives. Sessions are held via video call using Microsoft Teams, TeamViewer, or another platform you prefer.
Languages supported
The service is available in English, and in special cases also in German, French, Czech or Slovak.